Frequently Asked Questions
If you or your loved one experiences a medical emergency, please call 999 immediately. Our care team is available 24/7 to provide support and assistance in non-emergency situations.
During a consultation, we’ll discuss your or your loved one’s needs, preferences, and goals. We’ll assess the level of care required and develop a personalized care plan.
We understand that seeking care for yourself or a loved one can be overwhelming. We’ll guide you through the process, answer all your questions, and ensure a smooth transition.
Yes, we have experienced caregivers trained to provide specialized care for individuals with various needs, including dementia and Alzheimer’s.
Our caregivers can provide medication reminders and assistance with self-administration, ensuring medications are taken as prescribed. However, they cannot administer injections or perform any medical procedures.
Our caregivers are trained to assist with personal care tasks such as bathing, dressing, grooming, and toileting, always maintaining dignity and respect.